Tensor minimizes your team’s time spent on prior authorizations, and guarantees that authorization has been obtained prior to every procedure.
Reduce time spent on PA by 70% or 10 hours per week.
Spend less time working on PA and leave more time to treat new patients.
Stop wasting hours every week on hold with insurance companies.
Tensor scrubs PA requests before they go out to ensure that medical necessity is established, and required documentation is included.
Check CPT codes and chart notes against payer policies to determine whether prior authorization is required.
Send documentation along with PA request via web portal, fax, or phone.
Tensor integrates with your EHR to proactively determine which procedures will require PA requests and make the status of those requests visible to you.
Tensor tracks every request and shows you summary statistics to help you understand your PA process health. Identify trends and stop denials before they happen.
See a live view of all requests, including when they were submitted, when Tensor last followed up, and any history of denials or clarifications requested by the payer.
Tensor follows up with insurances companies so you don't have to. Get real-time status updates so that you know the minute your PA is approved.
We have two offerings:
1. Done-for-you service: a managed full-service solution, using our team of experienced RCM specialists to obtain prior authorizations for all required encounters in your practice.
2. AI software for your team: an AI platform to reduce your team’s time spent on prior authorization up to 70%.
We integrate with all of the major EHRs, and are happy to build custom support for yours.
Tensor currently works with orthopedists, dermatologists, otolaryngologists, and ophthalmologists. But we’re working on expanding our offering every day, and would be happy to chat if you’re working in another specialty.
Our prior auth specialists manage your prior auth. Our PA teammates have decades of experience, and are passionate about getting providers paid. We work relentlessly to guarantee that authorization has been obtained prior to every procedure.
Yes. When a payer portal is unavailable Tensor will call the payer. Tensor uses the latest generation LLM-based AI to handle most of the phone call and then hands off to a human support rep to complete the interaction, allowing us to handle as many requests as your practice needs.
Yes. Tensor’s AI runs on our own, HIPAA-compliant servers.